Gaya APA
Hartono, D, M. (2018).
Kansei engineering, kano & triz for logistics service excellence .
Yogyakarta:
Graha Ilmu.
Gaya MLA
Hartono, Dkk,, Markus.
"Kansei engineering, kano & triz for logistics service excellence".
Yogyakarta:
Graha Ilmu,
2018.
Text.