Gaya APA
Wirtz, J. (2023).
Services Marketing: Manusia, Teknologi, Strategi (Jochen Wirtz, Christopher Lovelock).
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Wirtz, Jochen.
"Services Marketing: Manusia, Teknologi, Strategi".
Jochen Wirtz, Christopher Lovelock
Jakarta:
Gramedia Pustaka Utama,
2023.
Text.